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Policy

Substitution

Flowers, plants, vases and pots may be substituted for similar ones in style, size, colour and value.

Cancellation

You can change or cancel your order prior to delivery date to get the refund. Event orders must be cancelled 14 days before the event date. 50% event deposit is not refundable.

Complaint

Please contact us within 24 hours from delivery or pick up of our products or services to resolve any issues.

Privacy

We do not store any records or your personal or credit card information. Safe and secure online payment service is provided by PayPal.

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